Shipping
Effective March 24, 2020 and until further notice, the UPS Service Guarantee is suspended for all U.S. origin shipments (U.S. Domestic and International) at any service level. You can read more about the UPS Suspension of Service Guarantee by clicking here.
Domestic Shipping
Fast Shipping Guaranteed
In stock orders ship within one business day. In stock orders placed before 4PM Eastern Time will ship same day when choosing UPS. In stock orders placed before 1PM Eastern Time will ship same day when choosing USPS.
Shipping Times
The day following the shipment is considered the first day in transit for all shipments.
PLEASE NOTE: From November 25 through December 27, UPS expects to see a one or more day delay on certain 3-Day service or slower packages shipped from certain locations to certain locations. Please plan carefully when selecting your shipping method. For GROUND service, please add at least one day to the Transit Days map below. To read more about UPS's Holiday Service Modifications, please CLICK HERE.
Shipping Rates
USPS | 5-7 business days via Priority Mail* |
Standard | 1-6 business days via UPS Ground* (see map) |
Fast | 3 Business Days* |
Faster | 2 Business Days* |
Fastest | Next Business Day* |
* Shipping days are Monday through Friday and do not include weekends or holidays; Priority Mail is an exception, with Saturdays included in Transit Times for most locations.
Shipping Guarantees
The shipping estimates provided on our cart and checkout pages are provided by the courier companies. We are linked in real-time to the USPS and UPS to provide the most accurate up-to-the-minute pricing and delivery estimates. J&R Bicycles is not able to guarantee that the couriers will not occasionally make mistakes in their estimates, whether it be due to whether or some other unforeseeable circumstances. It is entirely possible that your package will arrive early or late, though it is much more likely that your package will arrive exactly on time. If you do have an issue related to a late delivery, we'll make every effort to assist you in tracking the packaging and updating the delivery estimate. We will not be able to refund your shipping fees if a package arrives later than estimated due to a situation with your address, limited access to the delivery location or a delay on the part of the courier.
Free Shipping Promotions
We rarely do free shipping promotions. When we do, it will only apply to shipping addresses within the Continental US. We will not retroactively apply free shipping to orders that have already shipped, nor will we honor the free shipping promotion after it has expired. No rain checks. Additionally, please note that items qualifying for free shipping are marked clearly on the product description pages for those products; if you don't see a free shipping badge on a product's description page, then that product is excluded from the promotion. Generally speaking, oversized items such as 29'er bikes will not be included in the promotion - but we may selectively choose to reduce the shipping fees so that some oversize products are benefitting from the promotion.
Looking for more information? Check out our frequently asked questions page for details and answers.
J&R Bicycles Ships Worldwide
Some of the Countries we ship to:
- Argentina
- Aruba
- Australia
- Austria
- Belgium
- Bolivia
- Brazil
- Canada
- Chile
- Colombia
- Cuba
- Czech Republic
- Denmark
- Dominican Republic
- Ecuador
- Finland
- France
- Germany
- Greece
- Hungary
- Ireland
- Italy
- Japan
- Latvia
- Lithuania
- Mexico
- Netherlands
- Netherlands Antilles
- New Zealand
- Norway
- Peru
- Poland
- Portugal
- Russia
- South Africa
- South Korea
- Spain
- Sweden
- Switzerland
- United Kingdom
- Venezuela
Fast Shipping Guaranteed
In stock orders ship within one business day.
Shipping Cost
Shipping is calculated by a number of factors, including weight and size of package. Please enter your full address to estimate shipping costs.
Standard | USPS Priority Mail 6-10 business days* (to customs) |
Fast | USPS Priority Mail Express 3-5 business days* (to customs) |
Faster | UPS Expedited 3-5 business days* (door-to-door) |
Fastest | UPS Express Saver 1-3 business days* (door-to-door) |
Additional Option | Canada and Mexico Only: UPS Intl' Ground 4-7 business days* (door-to-door for Canada; to customs for Mexico) |
* Shipping days are Monday through Friday and do not include weekends or holidays. The day following the shipment is considered the first day in transit. Shipping days are Monday through Friday and do not include weekends or holidays.
Customs, Duties, & Taxes
All applicable customs, duties, and taxes are NOT included in the price of shipping. These amounts are the sole responsibility of the purchaser and due on receipt of merchandise.
If a package is refused, customs has the right to destroy the package or return it to sender. If a package is destroyed for non-payment, purchaser will NOT be entitled to a refund. If a package is returned to us, a refund will be processed less the cost of shipping to and from your location.
Shipping Guarantees
The shipping estimates provided on our cart and checkout pages are provided by the courier companies. We are linked in real-time to the USPS and UPS to provide the most accurate up-to-the-minute pricing and delivery estimates. J&R Bicycles is not able to guarantee that the couriers will not occasionally make mistakes in their estimates, whether it be due to weather or some other unforeseeable circumstances. It is entirely possible that your package will arrive early or late, though it is much more likely that your package will arrive exactly on time. If you do have an issue related to a late delivery, we'll make every effort to assist you in tracking the packaging and updating the delivery estimate. We will not be able to refund your shipping fees if a package arrives later than estimated due to a situation with your address, limited access to the delivery location or a delay on the part of the courier.